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Your account and notifications

Your public profile, personal details, addresses, sign-in and the messages we send you, all under Account settings.

Updated 6 October 2026

Open Account, then Account settings. Everything about you as a person lives here. Renting and lending have their own sections on Account.

Account settings
Account settings

Your public profile is what other people see. Personal information stays private and is used for bookings and verification.

  • Public profile. Username, display name, photo and bio.
  • Personal information. Name, date of birth and contact details.
  • Addresses. Where your rentals go.
  • Security. Your phone, email, password and identity check.
  • Notifications. What we send you, and how.

Security

Security shows your phone number and email, each marked Verified or Verify. Tap one to change it or verify it. Password lets you change your password, or create one to sign in with it.

Identity is where you verify your identity. See Verify your identity.

To deactivate or delete your account, use Contact support under Delete or deactivate.

Notifications

Notification preferences, with email and text messages
Notification preferences, with email and text messages

Email

  • Occasional emails. Review requests after your rentals, plus the occasional Ourfit note.
  • Marketing emails. Updates about new features and promotions.

Text messages

  • Booking texts. Updates and reminders about your rentals.
  • Launches and drops. New features, new brands and news.

Replying STOP to any text turns both text options off.

Some messages always send. Booking, payment, delivery and dispute emails carry deadlines and money, so you can't turn them off. Security alerts, password resets and verification codes always send too.

Next

Open account settings

Still stuck?

Ask a question and get an answer from the help centre.

Next in Your account and safetyVerify your identity